Request IT Support or Assistance

Click the button below to request IT support from Owston Grange

Live chat

Live Support - immediate assistance available

When the "Live Support" button is showing above, an engineer is available to assist you immediately and clicking the button will initiate technical assistance from Owston Grange. This support will initially take the form of a live "Web-Chat" conversation however if you require, we can then launch a full remote support session using the Owston Grange advanced remote support tools and bring assistance directly to your desktop via the internet.

Leave Message - request scheduled support

When the "Leave Message" button is showing above, no-one is immediately available to deal with your query so click the button to request scheduled technical assistance from Owston Grange. This support will initially take the form of an email conversation with both participants contributing on thier own timescales, we can still (at your request) easily launch a full remote support session to bring assistance directly to your desktop via the internet at a pre-arranged time.

If you or your employer have a current IT maintenance & Support contract with Owston Grange, this cost of this service is covered by your monthly subscription.

If you are not currently an Owston Grange ITMS customer, there may be a charge for using this service.
Please ask about this when requesting assistance.